Shipping policy

Effective Date: July 18, 2026

At Bloom Care, we are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive an order confirmation and shipping update once the order has been dispatched.

Shipping Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.
  • Promotional offers with Free Shipping will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can monitor your shipment.

Delivery Attempts

Our courier partner will make delivery attempts to the shipping address provided.

If delivery cannot be completed due to:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailable
  • Refusal to accept the parcel

the shipment may be returned to Bloom Care.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

Bloom Care is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Incorrect Orders

If your order arrives:

  • Damaged
  • Defective
  • Incorrect
  • Incomplete

Please contact us within 7 days of delivery.

After verification, Bloom Care will arrange a free reverse pickup and provide a replacement, exchange, or refund in accordance with our Return & Refund Policy.

Delayed Shipments

While we strive to deliver all orders on time, delays may occur due to:

  • Severe weather conditions
  • Public holidays
  • Courier service delays
  • Natural disasters
  • Government restrictions
  • High order volumes

We appreciate your patience in such situations.

International Shipping

Currently, Bloom Care ships only within Pakistan.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Bloom Care
Email: support.bloomcare@gmail.com
Phone/WhatsApp: +92 3077086531

Note: This Shipping Policy should be read together with our Terms of Service, Refund & Return Policy, and Privacy Policy.